Website policy
Privacy Policy
Last updated: 23 June 2026
Information you provide
When you submit an inquiry, quotation request, technical-file request or newsletter form, we may receive your name, email address, company, country or region, product details and the message you provide.
How the information is used
We use submitted information to answer requests, prepare quotations, provide technical support, arrange samples, follow project requirements and maintain the business communication connected with your request.
Website and server information
Standard server logs may record technical information such as the requesting IP address, browser type, requested page and time of access. This information is used for website security, diagnostics and performance.
Sharing and storage
Information may be processed in the systems and service providers used to operate our website, email and customer follow-up. We do not publish inquiry information. Information is retained only as needed for business communication, legal obligations and system security.
Your request
You may ask us to correct or delete personal information connected with a website inquiry, subject to applicable business and legal retention requirements.
Contact
Privacy questions can be sent to sales@artdon.cn.